222bd Privacy Policy

1 Introduction and Scope

This privacy policy applies to all services and platforms of 222bd. When you use the 222bd website, create an account, or use any of our services, you are considered to have accepted the terms of this policy. This policy should be read together with our Terms and Conditions, as both together form the complete framework of your relationship with 222bd.

This policy applies to users in Bangladesh and is written in Bengali so that every user can clearly understand their rights and our responsibilities. Only individuals aged 21 and above are eligible to use 222bd's services.

2 What Information We Collect

222bd collects specific types of information for various purposes. This information can be divided into two main categories:

2.1 Information You Provide Directly

When you open an account or fill in a form on 222bd, we may collect the following information:

Full name and date of birth (for age verification)
Mobile number and email address
National ID or passport number (for identity verification)
Bank account or mobile banking number (bKash, Nagad, Rocket, etc.)
Contact address

2.2 Automatically Collected Information

When you use our site, certain information is collected automatically:

IP address and device identifiers
Browser type and operating system
Duration and patterns of site access and usage
Information from cookies and similar tracking technologies
Transaction history and gameplay records

3 Purpose of Using Information

222bd uses your personal information only for the following specific purposes:

For account registration, verification, and management
For processing deposits and withdrawals
To prevent fraud and ensure platform security
To provide customer support — resolving your issues via live chat and email
For age and identity verification (all users must be 21 or older)
To send relevant bonus offers and promotional information (if you have given consent)
To monitor gameplay patterns under our Responsible Gaming policy, so that risky behaviour can be identified and support provided in time
To improve site functionality and refine the user experience

4 Sharing Information with Third Parties

222bd never sells your personal information or transfers it to advertisers. However, for the purpose of operating our services, information may be shared in a limited way with certain specific parties:

4.1 Payment Processors

The necessary financial information is shared with the relevant payment service provider to complete transactions via bKash, Nagad, Rocket, or bank transfer. This information is used solely to complete the specific transaction.

4.2 Technology and Security Partners

Only the necessary information is shared with specialist third parties who assist with site security, technical operations, and fraud detection. Each of these partners is bound by confidentiality obligations.

4.3 Legal Obligations

Information may be provided in the case of legal proceedings or a valid directive from an authority. In such cases, only the minimum information that is required by law is provided.

5 Data Security Methods

To keep your information secure, 222bd has adopted industry-standard technical and operational measures:

SSL Encryption: All data exchanged on the site is encrypted via SSL technology, which prevents interception by third parties.
Data Encryption: Sensitive stored information is kept in encrypted form.
Access Controls: Only authorised staff can access personal information, and only as needed.
Security Audits: Regular security tests are conducted to identify system vulnerabilities.
Firewalls and Intrusion Prevention: Advanced technology is used to block unauthorised external access.

However, as with any internet-based service, it is not technically possible to guarantee 100% security. We therefore ask you to be careful to keep your password private and to avoid logging in from unfamiliar devices.

6 Cookie Policy

The 222bd website uses cookies. Cookies are small text files stored on your device that help the site remember your preferences and activity.

6.1 Essential Cookies

These are necessary for the basic functioning of the site. They are used to maintain login sessions, store security tokens, and manage the shopping cart. Disabling these cookies will prevent the site from working properly.

6.2 Analytical Cookies

Analytical cookies are used to gather information about how many users visit the site, how long they spend on each page, and which features are used most. This helps improve the quality of the site.

6.3 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may affect some site functionality.

7 Data Retention Period

222bd does not retain your personal information for longer than necessary. As a general rule:

All information is retained while your account is active.
After an account is closed, certain information may be kept for a set period due to legal obligations and the need to maintain financial records.
Transaction-related information is retained for the period required under applicable financial regulations.
After the set period, information is securely deleted or anonymised.

8 Your Rights and Controls

Every user registered with 222bd has certain basic rights over their own information:

8.1 Right to Access

You may ask us what information we hold about you. If you contact the support team, we will provide this information within a reasonable time.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request a correction. Some information can be changed directly in your account settings; for other cases, contact the support team.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, due to legal obligations, some information may be required to be kept for a set period.

8.4 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. To do so, inform the support team or use the unsubscribe link at the bottom of the email.

To exercise any of the above rights or if you have any questions, contact us via 24/7 live chat or at [email protected]. Our support team provides assistance in both Bengali and English. Our FAQ section may also be helpful for general queries.

9 Protection of Minors' Information

222bd strictly prohibits anyone under the age of 21 from opening an account or using its services. We do not knowingly collect personal information from any minor.

If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account. If a parent or guardian suspects that their underage child is using 222bd, they are requested to notify our support team immediately.

10 Changes to This Policy

222bd reserves the right to revise this privacy policy as needed. If any significant changes are made, we will:

Update the date on this page to reflect the change.
Notify registered users by email or through a notice on the platform.
Allow sufficient time before the updated policy takes effect.

If you continue to use the site after changes are made, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.

11 Contact Us

If you have any questions, complaints, or requests regarding this privacy policy, please contact us:

Live Chat: 24/7 via direct chat — click the chat icon in the bottom right corner of the site.
Email: [email protected]

Our support team is ready to answer your questions in both Bengali and English. To learn more about 222bd's services and policies, visit our About Us page.